Scotia Heights, an Exemplar Health Care complex needs care home in Stoke-on-Trent, has achieved a ‘Good’ rating from the Care Quality Commission (CQC). The CQC rated Scotia Heights as ‘Good’ overall for being responsive, caring effectively - with inspectors also assuring that the service was safe. The report published on the 15th December, praised the care home’s efforts for conducting a staff recruitment drive and training as well as working tirelessly to keep service users safe and well during these unprecedented times.
CQC inspectors said that the service was consistently well managed with positive leadership and had a culture which promoted high-quality, person-centred care. Sandra Rhodes, Home Manager at Scotia Heights, said: “We are beyond proud of our home and team based at Scotia Heights for being recognised by the CQC as “Good”. The home has seen massive improvements over the past 8 months and continues to improve.
“This care home, without a doubt, goes above and beyond to make every day better for the residents. The whole team are an inspiration and deserve the recognition they have received. They’re an absolute credit to our Exemplar Health Care family.”
Scotia Heights has six 10-bed units, which specialise in supporting adults with complex physical disabilities and mental health needs. It is currently recruiting for a variety of roles, and more information on the roles available can be found on the Exemplar Health Care website
Exemplar Health Care has 32 care homes across Yorkshire, the Midlands, the North West and North East which support adults living with complex needs.