SITA, a prominent global provider of air transport technology, has secured a five-year contract extension with Heathrow Airport to bolster its expansive and evolving network infrastructure.
This agreement ensures SITA will deliver a comprehensive suite of network, telecommunications, and connectivity services, alongside pioneering new solutions for businesses operating within Heathrow. Since 2011, SITA has cultivated a robust partnership with Heathrow, fortifying the airport’s infrastructure as it rose to become Europe’s busiest, serving nearly 80 million passengers in 2023.
Under the renewed agreement, SITA will further enhance Heathrow’s digital framework, managing its extensive network as the airport continues to grow and upgrade its IT systems. This includes overseeing thousands of network access switches, wireless access points, and numerous analogue and internet phone lines.
Heathrow will thus continue to benefit from SITA’s in-depth knowledge and expertise in managing complex airport environments. Additionally, the SITA on-site team at Heathrow will spearhead new projects and provide continuous support for network telecoms infrastructure, cybersecurity, radio, and operational technology.
They will assist Heathrow’s internal customers, B2B commercial clients, and the airport’s broader supply chain. This updated model will also see SITA augment the commercial telecoms offerings for Heathrow’s B2B customers, delivering top-tier communication solutions to various internal clients, including airlines, ground handlers, and retailers.
Key Takeaways:
- Extended Partnership: SITA extends its partnership with Heathrow Airport for an additional five years.
- Enhanced Infrastructure: The focus will be on bolstering Heathrow’s network, telecommunications, and connectivity services.
- Comprehensive Services: SITA will manage thousands of network access points and phone lines, ensuring seamless operations.
- New Projects: The SITA on-site team will lead new initiatives, including cybersecurity and operational technology projects.
- B2B Focus: Enhanced telecoms offerings will benefit Heathrow’s B2B customers, such as airlines and retailers.
This strategic extension solidifies SITA’s role in shaping the technological landscape of one of the world’s busiest airports, ensuring that Heathrow remains at the forefront of connectivity and innovation in the air transport industry.