HMRC takes more than three years to deal with accountant’s basic enquiry
A leading accountant has labelled HMRC as ‘dead in the water’ - after receiving a response to an enquiry submitted in 2020 more than three years later.
JF Hornby & Co requested a simple administrative change be made to one of their client's accounts on January 13, 2020. Almost three-and-a-half years later - on June 20, 2023 - HMRC finally got around to responding, saying they could not complete the request.