Volkswagen Group UK celebrates 250,000 ‘All-in’ aftercare plans
Since the launch in May 2021 of ‘All-in’, the Volkswagen Group’s comprehensive aftercare plan, a quarter of a million plans have now been sold, giving support, financial benefits and peace of mind to buyers of older Group brand vehicles.
With an All-in plan, customers buying an eligible* 3-6 year old Audi, SEAT, Škoda, Volkswagen Passenger Cars or Volkswagen Commercial Vehicles model benefit from up to two years’ warranty, two services, two MOT tests and two years of Roadside Assistance, giving total customer support by qualified technicians, and saving both time and money. All-in packages are provided in partnership with Volkswagen Financial Services, meaning they can be paid up front or spread over monthly instalments for easy budgeting. Monthly prices range from £36.99 (Audi) to £46 (Volkswagen Commercial Vehicles) per month over a 24-month term.
For Volkswagen, SEAT and Škoda customers the cost is £38 per month or £912 over two years: that’s just £1.25 per day. By bundling the elements of the package, All-in customers can save up to £1,390 over two years compared to buying all the elements of the plan individually. Head of Aftersales Business Development at Volkswagen Group UK, Leanne Thomas, said: “When All-in launched, it was the first programme of its kind to be offered by a manufacturer in the UK.
“Take-up has gone from strength to strength over the past four years as customers really start to see the benefits of the plan and seek out products which offer peace of mind and easy budgeting. With 250,000 plans sold, All-in is proving to be a popular package in our aftersales offering. We’re committed to evolving and improving it in future to ensure owners of slightly older vehicles receive the same value, quality and premium experience as those of new models.”
Volkswagen Group United Kingdom Ltd is a wholly-owned subsidiary of Volkswagen Group (see below), and is the importer of Audi, SEAT, CUPRA, Škoda cars as well as Volkswagen Passenger Cars and Volkswagen Commercial Vehicles. The company directly employs over 900 people in the UK, while a further 25,000 work indirectly for the group, employed by its associated businesses which include retail networks, logistics, customer services and financial services.
In 2024 the Group registered 472,056 vehicles through its network of over 600 retailers; this equates to a 22.25 per cent share of the passenger car market. Volkswagen Group is the leading automotive Group in the UK.
The Volkswagen Group is one of the world's leading car makers, headquartered in Wolfsburg, Germany. It operates globally, with 115 production facilities in 17 European countries and 10 countries in the Americas, Asia and Africa. With around 680,000 employees worldwide. The Group’s vehicles are sold in over 150 countries.
With an unrivalled portfolio of strong global brands, leading technologies at scale, innovative ideas to tap into future profit pools and an entrepreneurial leadership team, the Volkswagen Group is committed to shaping the future of mobility through investments in electric and autonomous driving vehicles, digitalisation and sustainability. In 2024, the total number of vehicles delivered to customers by the Group globally was 9.0 million (2023: 9.2 million). Group sales revenue in 2024 totalled EUR 324.7 billion (2023: EUR 322.3 billion). The operating result in 2024 amounted to EUR 19.1 billion (2023: EUR 22.5 billion).
* Vehicles must be between 3-6 years old with under 100k miles at point of activation, have an engine of 2.0-litre capacity or less, with no current VWG service plan. Excludes BEVs and vehicles powered by fuel cell or LPG, plus those used for public/private hire.