UBL, Pakistan’s Best Bank 2016, inaugurated its state-of-the-art Contact Center in Islamabad recently.
Located in G6, Islamabad, this contact center is UBL’s third and offers multiple banking service options to the customers of the Bank. With a capacity of 130 seats, the center offers Inbound, Telesales, Callback Mailroom and Social Media Services.
Mr. Wajahat Husain, President and CEO UBL inaugurated the Contact Center. He was accompanied by Ms. Sima Kamil, Deputy CEO UBL and other senior executives of the Bank. The visiting group was given a detailed overview on the Contact Center’s services and how it has now emerged as one of the leading Banking contact centers in Pakistan. Later, the group was given an extensive tour of the center where they observed the contact center team’s operations.