Firefighters provide rapid response to Telecare users
Hundreds of vulnerable Telecare users have been helped and supported by firefighters who are responding to non-emergency calls 24 hours a day, seven days a week. The City of Wolverhampton Council commissioned West Midlands Fire Service to provide its mobile Telecare response service in April this year. It sees trauma-trained firefighters responding quickly to non-emergency calls – such as minor falls – from Telecare users across the city.